Frequently Asked Questions
Shipping & Tracking
Can I track my order?
Can I track my order?
Of course! Once your order ships, we’ll send you a tracking link via email or SMS. You can also log into your account anytime to check its journey.
Do you offer Cash on Delivery (COD)?
Do you offer Cash on Delivery (COD)?
Yes, we offer COD across most pin codes in India. You’ll see the option at checkout. For prepaid orders, we accept all major cards, UPI, and wallets.
Returns & Exchange
What is your returns policy?
What is your returns policy?
Not quite what you expected? No problem. You can return or exchange unused items within 7 days of delivery. If there’s a defect or mismatch, we’ll make it right—just reach out to us on care@home-affairs.in
What if my product arrives damaged or defective?
What if my product arrives damaged or defective?
We’re so sorry if that happens. Please share a photo with us within 48 hours of delivery, and we’ll arrange a replacement or refund—no questions asked.
Orders & Purchases
What fabrics do you use?
What fabrics do you use?
We believe comfort starts with quality. Our collections feature 100% cotton, cotton blends, and soft brushed microfiber—each chosen for breathability, durability, and that “just right” feel. You’ll find fabric details on every product page.
How do I care for my linens?
How do I care for my linens?
Treat them gently and they’ll love you back. Most items are machine washable—cold water, mild detergent, and a gentle cycle do the trick. Specific care instructions are stitched into each product and listed online.
What sizes are available?
What sizes are available?
From cozy singles to sprawling king beds, we’ve got you covered. Our bedsheets, dohars, and table covers come in multiple sizes, with a handy size guide on each product page to help you find your perfect fit.
Do you offer bulk or custom orders?
Do you offer bulk or custom orders?
Yes! Whether you're a retailer, wholesaler, designer, or planning a large event, we offer bulk pricing and customization. Visit our Bulk Orders page or drop us a message—we’d love to collaborate.
How can I stay updated on new launches and offers?
How can I stay updated on new launches and offers?
Follow us on Instagram for first dibs on new collections, festive drops, and exclusive offers. We promise not to spam—just good design and great deals.
Can I cancel or modify my order after placing it?
Can I cancel or modify my order after placing it?
You can cancel or modify your order within 2 hours of placing it. Just drop us a message on care@home-affairs.in
Are your colors true to what I see online?
Are your colors true to what I see online?
We try our best to ensure accurate color representation through professional photography. However, slight variations may occur due to screen settings or lighting.
Can I buy matching sets or mix and match?
Can I buy matching sets or mix and match?
Absolutely. We offer curated sets as well as individual pieces so you can build your own look. Whether you want coordinated elegance or eclectic charm, we’ve got options.
Where are your products made?
Where are your products made?
Our textiles are proudly crafted in India, with many collections produced in heritage hubs like Jaipur, Panipat and Karur.
